# Troubleshooting

> Common symptoms and how to resolve them — admin panel not showing, silent alerts, rejected GIFs, noise.

Most issues with **Group Bot** come down to a handful of patterns. Work through the symptoms below in order — each one ends with the single action most likely to fix it.

## I Sent `/start` and the Admin Panel Didn't Appear

Two things to check, in order:

- **Are you a group admin?** Only Telegram admins of the group see the admin panel. Ask a current admin to promote you, then try again.
- **Did you send `/start` in the group chat?** Sending **`/start`** in a **private chat** with the bot returns a *"this bot is designed for groups"* message instead.

## Swap Alerts Aren't Arriving in the Group

Check in this order:

- **The bot is not an admin of the group.** Without admin rights, Telegram rate-limits the bot and alerts can be delayed or dropped. Grant admin with default permissions — see [Getting Started](/docs/buy/getting-started).
- **The TX threshold is too high.** Open the token's configuration and lower **TX Threshold**.
- **No swaps of that size have happened yet.** Check the token on a block explorer — if every recent trade is genuinely below your threshold, nothing is missing; the bot is doing exactly what it was asked to.
- **The token is not in this group's tracking list.** Open **Tracked Tokens** and confirm the symbol is there.

## Alerts Are Posting but Without Market Cap or Taxes

Tax and market-cap figures come from public data sources that do not cover every token. For very new tokens, or tokens on exotic markets, those fields may be blank. Buy / sell amount and the **View TX** link will always be shown.

## My GIF URL Was Rejected

The bot verifies the URL returns a real media file before saving. Try each of these in order:

- Open the URL in a browser — does it directly load a GIF, without taking you to a web page where the GIF is embedded? Embedded GIFs will not work; use a direct link to the media file itself.
- Check for redirects — some hosts redirect bots differently than browsers. Use a direct CDN link.
- Try a different host, or re-host the GIF somewhere simpler.

## A Swap Happened But I Only Got One Alert

This is the anti-spam behavior. The bot coalesces alerts for the same token within a short window to avoid flooding the chat during rapid swap activity. The aggregate picture is still accurate — the *USD size* in the alert reflects the combined swap.

## Too Much Noise — How Do I Quiet the Bot?

Any of these helps, combined as needed:

- Raise the **TX Threshold** for noisy tokens.
- Turn off **Price Alert** for tokens that move a lot.
- Remove tokens the group no longer cares about from the tracking list.

## The Bot Left the Group

If the bot was kicked or removed from the group, it stops posting immediately. Re-add it, grant admin, and re-add the tokens — group configuration is **NOT** restored automatically.

## Something Else Is Wrong

Send **`/start`** in the group to re-open the admin panel. Your tokens, configurations, and admin panel language are all persisted; only the current dialog state resets. If a problem reproduces after that, try removing the token and re-adding it with the defaults.